Refund and Returns Policy
We want you to feel confident enrolling with English Learning Point. This policy explains how refunds work for our two services.
Online Classes
If you need to cancel before a batch starts, message us on WhatsApp to discuss a refund or transfer to a later batch. Refund eligibility once classes have begun will be confirmed with you directly, based on how much of the course has been delivered.
Test Subscriptions
Refund eligibility for subscription access is confirmed at the time of purchase, since access to digital content may begin immediately.
How to request a refund
Message us on WhatsApp with your name and enrolment details, and we’ll confirm the outcome and process directly with you.
Last updated: July 2026. Questions about this policy? Message us on WhatsApp.