Quick links: Terms and Conditions · Refund and Returns Policy · Coaching Terms · Subscription Terms · Cookie Policy · Disclaimer · Accessibility · Affiliate Disclosure. See also our separate Privacy Policy.
Terms and Conditions
By using this website or enrolling in an English Learning Point class or subscription, you agree to these terms.
Our services
ELP offers exactly two paid services: Online Classes (live, teacher-led coaching) and Test Subscriptions (self-paced mock-test practice). All other content on this site supports these two services.
No guaranteed scores
We do not guarantee a specific exam band, grade, or score. Outcomes depend on your own preparation, attendance, and effort.
Conduct
Please engage respectfully with your instructor and fellow students in live classes.
Changes
We may update these terms from time to time; continued use of the site or services means you accept the current version.
Refund and Returns Policy
We want you to feel confident enrolling with English Learning Point. This policy explains how refunds work for our two services.
Online Classes
If you need to cancel before a batch starts, message us on WhatsApp to discuss a refund or transfer to a later batch. Refund eligibility once classes have begun will be confirmed with you directly, based on how much of the course has been delivered.
Test Subscriptions
Refund eligibility for subscription access is confirmed at the time of purchase, since access to digital content may begin immediately.
How to request a refund
Message us on WhatsApp with your name and enrolment details, and we’ll confirm the outcome and process directly with you.
Coaching Terms
These terms apply specifically to Online Classes (batch courses, 1-on-1 mentoring, and speaking practice sessions).
Scheduling
Batch dates and 1-on-1 session times are confirmed directly with you on WhatsApp.
Writing feedback
Writing tasks submitted as part of a class are marked personally by Mudasser Iqbal, typically within a reasonable turnaround time confirmed at enrolment.
Attendance
Regular attendance is expected to get the full benefit of a live batch course.
No guaranteed outcome
As with all coaching, your final exam result depends on your own preparation and effort; we do not guarantee a specific band or grade.
Subscription Terms
These terms apply specifically to Test Subscriptions (self-paced mock-test access).
Access
Subscription plans and durations (for example 7/30/90-day access) will be published once finalised. Access begins once your subscription is confirmed.
Scoring
Listening and Reading results are auto-scored against the official answer key and are for self-assessment purposes. Writing feedback is provided personally and is indicative, not an official exam score.
Renewal & cancellation
Renewal and cancellation terms will be confirmed at the time of purchase and shown in your account dashboard.
Cookie Policy
This site may use cookies for essential site functionality and, with your consent, for analytics. You can manage your cookie preferences using the consent banner shown on your first visit.
Essential cookies
Required for the site to function correctly (for example, remembering your menu state).
Analytics cookies
Used only with your consent, to help us understand how the site is used so we can improve it.
Disclaimer
English Learning Point provides English-language coaching and self-paced test-practice resources. We do not guarantee any specific exam score, visa outcome, or admission result. IELTS, PTE, TOEFL and OET are registered trademarks of their respective owners; ELP is an independent coaching provider and is not affiliated with or endorsed by these testing organisations.
Accessibility Statement
We want this site to be usable by as many people as possible. We aim to follow recognised web accessibility guidelines (WCAG 2.1/2.2) for navigation, colour contrast, keyboard access, and screen-reader compatibility.
If you experience any accessibility difficulty using this site, please message us on WhatsApp so we can help directly and improve the site.
Affiliate Disclosure
Some links on this site (for example, to Magoosh or EnglishClass101) are affiliate links. If you make a purchase through one of these links, ELP may earn a commission at no extra cost to you. We only recommend tools and resources we believe are genuinely useful to students.
Last updated: July 2026. Questions about any of these policies? Message us on WhatsApp.